Background and Context

We want to find out what problems students of online self-development, meditation, yoga, and retreat courses encounter with conducting paid closed online broadcasts, collecting feedback, and subsequently checking homework.

What We Want to Know (Research Goals and Objectives)

<aside> ⚠️ First, we need to ask about the most recent experience in taking courses. If there is experience in other courses, ask about each course separately, repeating all the questions.

</aside>

1. How is the preparation for the start of the course done?

   a. What does registration for the course look like?

   b. How and where is the payment made?

   c. What services are used to communicate with students?

   d. Do they introduce students to each other?

2. How does the course itself go (we need to understand all the actions)?

   a. Where and how are the broadcasts conducted? How are questions asked during the broadcast?

   b. Where do you upload homework assignments? Are they given for each lesson or independently? Where do you receive feedback? Where can you ask a question about the homework?

   c. Is there any interaction with other students? How often do people write there and how useful is it?

3. Does the teacher monitor attendance and are there any grades?

4. Where is the course schedule located? Is it convenient to use?

5. Where do you record your thoughts or notes during the course? How often do you come back to them and how was it?

6. How often do you review the lessons from the course? Has there been a situation where you wanted to review an online seminar but there was no recording or it was lost?

7. What aspects do you like in the course?

8. Are there any inconvenient moments? What annoys you the most?

Research Goals for the Business

1. Identify problems that arise during the completion of online courses and understand how critical they are for students, and whether they have tried to solve them.
2. Determine the main functionality of services for creating an MVP version of an alternative that meets all the main needs of clients.
3. Identify the advantages and disadvantages in the processes of existing courses - this will help prioritize the development of the MVP version.

Target Audience

Clients who have completed or are currently undergoing training in courses (courses that are not recorded).