Context

We are interested in the services used by the owners of online courses on self-development, meditation, yoga, retreat - for conducting paid courses and one-time or multiple paid online seminars. Service examples – Zoom, Instagram, Twitch, Youtube, Telegram, Udemy.

What do we want to find out**(goals and objectives of the study)**

  1. What services do trainers use for courses? If they use different ones, you need to describe which ones and for what purposes.

    а. Zoom, Instagram, Twitch, Youtube, Telegram, Udemy – maybe any others ?

    в. Why did they preferred these services?

    г. If you switched to a new service, what were the reasons for switching to it?

    д. What device is used for the courses? Maybe different types of devices are used for different types of classes or tasks? (mobile phone, desktop computer, etc.)?

    е. Do you know what device your students are using to participate in your course?

  2. What does a sales funnel look like?

  3. What advertising channels work best?

  4. What services do teachers use to collect payment from students? What services do teachers use to manage and monitor payments?

  5. Do you use email marketing?

  6. Do you use your website or landing page to sell your course ?

  7. Where do you communicate with the online group?

  8. How do you collect feedback during class?

  9. Do you use different rates that limit the functionality of the lessons?

  10. How do you control attendance? Were there cases when people did not pay for classes, but were present at the lessons?

  11. How and where do you check homework? How do you rate and where are the homework assignments?

  12. How students are recorded (attendance, homework, grades)?

  13. Do you perform one time seminars or lectures or consultation?

  14. Are you using a subscription? For example, a subscription to three classes?

  15. Do you sell tickets for our online seminars or consultation?

  16. Are there administrators or assistants? What are the features?